We are always happy to answer any questions you may have.
To make things a little quicker and easier for you, please see our F.A.Q.s below where you may find your query has already been answered.
If not, reach out and we’ll be there.

I have an allergy. What products are safe for me?

Due to the nature of the production and retail environments, we cannot guarantee that any product is allergen free.
All of our allergens are listed on each product page or please see our allergens page.

Do you do anything gluten free?

Not at the moment, we do not have the facilities to cater for coeliacs.

Can I send a bread box as a gift?

Definitely! You can also purchase a subscription as a gift. Select the gift option during the checkout and follow the instructions. You can also select how many deliveries you want. After we have delivered all the boxes you requested, the subscription will be cancelled automatically.

What happens if I am not to receive my delivery?

We will leave the box in a safe place of your choice, which you can indicate when placing your order. When you fill out the order form, please be as descriptive as possible to ensure we leave it in your preferred location.

Can I freeze my bread?

Yes – for a longer shelf life.

Only part of my order was delivered?

Please contact us immediately either via email – or telephone us 01797 230214 

What if I require a Refund?

These will be processed accordingly and at our discretion. A credit will automatically be applied to your credit card or original payment method. Please see our refund policy.

Can I cancel my Bread Box Subscription?

Yes, you can cancel your subscription at any time. The cancellation will be immediate but must be made 72 hours before the delivery date to cancel that week’s order. If done after this time, the cancellation will be effective starting the following week and the current week’s bread box will still be sent and billed.

Knead to know more?




Launching Autumn 2022