Please find as follows our Terms and Conditions for the use of this website and for orders made through it.

Use of this website is provided to you free of charge for your personal use subject to these Terms and Conditions.

By using this site or placing an order through it you agree to be bound by these Terms and Conditions.

Privacy Policy.
To see our privacy policy please click here.

Payment Methods
Our website accepts all major UK credit and debit cards and transactions are handled securely by PayPal.
When ordering the price you pay is the final total shown in the checkout section of the order.

Seasonal Products
Some of our products may be subject to seasonal availability and are clearly marked on our product pages. If for some reason the website allows you to order a seasonal product that is not available, we will refund the purchase.

The default delivery pricing for this website is for delivery within the specified areas only. Please see our Delivery info here
If you have placed an order through the website and require a specific delivery date then please do not hesitate to contact us directly either by email using this form or by telephone on 01797 230214 and we will do our best to fulfil your requirements.

Although every effort is made to ensure that our preserves reach you in perfect condition, we will provide a full refund, or arrange a replacement, where you received goods that are damaged, faulty or not as ordered. If this applies to you, please advise The Rye Bakery either by email using this form or by telephone on 0 1797 230214 stating the nature of the complaint ideally within 24 hours of receipt of the goods and not more than 7working days from receipt.

Once we have received your complaint, we will either email or telephone you to discuss the problem. Please do not return any goods until we have discussed the matter with you personally.

If we ask you to send the goods back to us for inspection then please include as much of the original packaging as possible and send the goods by registered mail. We will refund the cost of the postage subject to receiving a receipt from you for the cost.
If you choose to cancel your order for any other reason, you must advise us within XYZ working days of delivery.

Other Information
V.A.T Number: 583687780
Company Registration Number: 1588184